At ECCO Store, we understand that true comfort begins the moment you place your order. That’s why we’ve designed a delivery service that’s as reliable and comfortable as our premium footwear. Whether you’re ordering our signature BIOM® technology sneakers or rugged GORE-TEX® hiking boots, we ensure your perfect pair arrives right at your doorstep with minimal wait and maximum care.
Our Delivery Options: Tailored to Your Needs
Standard Shipping – Fast & Trackable
Delivery Time: 10-15 days after dispatch
Carriers: DHL or FedEx
Cost: $12.95
Ideal for when you need your ECCO footwear quickly, our standard shipping option provides full tracking and reliable delivery through premium carriers. You’ll receive regular updates as your comfort-packed package makes its way to you.
Free Shipping – Economical & Efficient
Delivery Time: 15-25 days after dispatch
Carrier: EMS
Cost: Free on orders over $50
For those who can wait a little longer for exceptional savings, our free shipping option delivers the same great ECCO quality at no additional cost. Perfect when you’re stocking up on multiple pairs or planning ahead for the season.
Processing Time: All orders are carefully prepared within 1-2 business days before dispatch. We take extra care to inspect each pair, ensuring your ECCO footwear meets our exacting standards before shipment.
Global Reach with Local Care
From our headquarters in Tukwila, US, we ship worldwide to footwear enthusiasts everywhere (excluding some Asian and remote areas). While our reach is global, our service remains personal – our US-based customer service team is always ready to assist with any delivery inquiries at [email protected].
Easy Returns: Walk With Confidence
Not completely satisfied with your ECCO footwear? We offer a 15-day return policy from the date of delivery. Simply contact our customer service team to initiate a return – because we believe finding your perfect fit should be as comfortable as wearing it.